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The Trouble with Hidden Conflicts

The Incident… Nancy has recently joined Unit 12. After watching Nancy perform a dressing change, Susan realizes that the technique Nancy used is different from what she knows as “best practice.” When questioned, Nancy says that that was the way it was done where she came from and she didn’t plan to change her technique. […]

Dis-Belief Runs Rampant

Nurses in conflict

I wish I had a nickel for every shocked look of dismay I’ve witnessed when I explain to people about “nurse-on-nurse” behavior.  The fact that nurses would be disrespectful and condescending toward a colleague seems counterintuitive for the profession that is recognized as being the most caring and trusted.  Actually most nurses are. It’s just […]